Smart Eyewear Video Calls!
Because Operators and Maintenance Staff are often the ones who call Manufacturers to address problems, those relationships are vital to us in creating a positive experience. We recognize the importance of communicating clearly
with our end users...
An Operator or Maintenance employee puts the SMART GLASSES on, plugs in an earpiece and communicates to an Affeldt technician at the simple press of a button while showing us through video exactly what they are looking at in the plant. It is like having us on site with you. We see what you see, we have instant two way communication from the glasses and we can guide you step by step on any corrective measures to get your problems resolved quickly and efficiently.